Project #2

To view a white paper detailing the gender and cultural diversity within the Notre Dame CSE Department, please click on this Google Drive link.

Reflection Question #1:

Frankly, very little about the demographics data is surprising to me. Notre Dame is predominantly white, so it would logically follow that the overwhelming majority of CSE students are white, as well. Additionally, the poor gender diversity within the tech industry is something the class has well documented. It makes sense that academia has a higher percentage of female students as academia is what is most likely to generate positive changes in diversity in industry.

What interested me most was the remarkable growth in the overall number of students in each successive graduating class. My brother, a sophomore CS major, is part of the biggest class in Department history. As an electrical engineering student, I've seen firsthand the flip-side of this trend: the EE Class of 2018 is one of the very smallest in the EE Department's history. Popular culture reveres technology and tech companies. My brother will freely admit that shows like Silicon Valley and movies like The Social Network directly influenced him to study computer science. It seems very plausible that he's not the only one of 126 CSE sophomores to have been inspired in this way. I'll be watching with a keen eye to see if the number of CSE students continues to swell in subsequent years as computers and their power become ever more ingrained in everyday American culture.

Reflection Question #2:

The heated discussion during class on 2/18 about whistleblowing and the image of the U.S. military was direct proof that increased diversity would be a great development for the CSE Department. On one hand, the mostly white, male ROTC members held the view that opacity and independence for the military are critically important. Most of the opposing views were given by either women or non-white students who had different, often more worldly perspectives. This discussion was possible only because of the diversity which already exists within the CSE student population. I can only imagine how much more invigorating the discussion would have been if there was more cultural and gender diversity, and consequent diversity of opinion, in the room.

Essentially, diversity ensures vivacity. Whether within a classroom, a sports team, or a multinational corporation, diversity enables wider perspective, greater wisdom, and better decision-making. However, acquisition of diversity isn't always easy. Contrived, "hokey" diversity initiatives are more likely to hurt people than to help them. Companies and universities must make genuine, compassionate efforts to increase diversity, rather than just try to drive their percentages higher without any regard for what those percentages actually mean. True success can only come when there is true diversity.

The Challenger and Whistleblowing

               The root cause of the Challenger disaster was a failure in the sealing rings between the different segments in the rocket booster engine. Houston mission controllers referred to the event at the time as “obviously a major malfunction.” According to the New York Times, “A seal failed on a rocket booster, and the stream of hot gas released by it ignited an external fuel tank… the unusually cold temperatures may have worsened the problem.” Basically, a poorly designed piece of one of the white rocket boosters was ruined by the cold and consequently caused an explosion which killed seven astronauts and disintegrated one of the five operational space shuttles. The more morally important piece of the puzzle was that NASA had been warned by their contractor, Thiokol, that the cold weather would negatively impact the sealing rings, known as O-rings. Motherboard described the situation: “Thiokol described the risk of low temperatures to NASA managers from their headquarters in Utah, and urged NASA to postpone the launch. ‘It isn’t what they wanted to hear…’ Challenger was a go.”

                One of Thiokol’s employees, Roger Boisjoly, had been part of the task force assigned to support NASA’s rocket booster engines. Fully aware that the O-rings would not be able to handle the unusually cold launch temperatures, Boisjoly and his teammates pleaded with their managers to ask NASA to stop the launch. Their concerns were overridden, and the rest was history. Boisjoly took all of the documents he had access to and kept them protected from the government. The Whistleblower Support Fund described Boisjoly’s act of whistleblowing: “Boisjoly met secretly with an NPR reporter shortly after the shuttle disaster to provide information about the problems at [Thiokol].” Thiokol, NASA, and the U.S. government responded by blackballing Boisjoly and keeping him from ever working in the aeronautics industry again. An intense, and ultimately unsuccessful, legal battle ensued.

                Boisjoly did the right thing by blowing the whistle on Thiokol and NASA. Once lives were lost, his actions were necessary to force the involved parties to ultimately change their practices. If Boisjoly hadn’t exposed the unsound engineering decisions which had been made, there is no guarantee that either NASA or Thiokol would have designed a new type of O-ring which enabled safe shuttle flights for the next 17 years. Furthermore, the bad publicity would not have forced cultural changes within NASA which persisted until Columbia. Additionally, the terrible publicity caused great financial challenges for NASA and its contractors. In response, Thiokol fired Boisjoly. While they were financially justified in doing so, they had no moral grounds for doing so. Punishment of Boisjoly was unethical, especially since Thiokol management had acted incredibly unethically by brushing a known and catastrophic design flaw aside. Even though his life wasn’t ruined, he did endure much hardship at Thiokol’s hand. Ultimately, whistleblowing did much good in this situation. Until the Columbia astronauts lost their lives, the forcibly redesigned O-rings and altered business practices very likely saved several lives. Whistleblowing, although painful in the short-term, usually results in long-term benefits for the general public.

Diversity in the Tech Workplace

     The lack of diversity in most tech companies today is a large problem. While many other industries have largely overcome the diversity issue, the tech industry still has a long way to go. As Google’s hiring statistics show, the tech industry faces both racial and gender diversity issues. Only 17% of Google’s tech workers are women and only 1% are black or other non-Asian minorities. It seems to me that both types of diversity issues are consequences of flaws in American social culture. Furthermore, it seems evident that these shortcomings threaten to undermine the credibility of the tech industry, and perhaps the industry itself, as well.

     Several black members of the tech industry have voiced their concerns with the state of diversity in the industry. Former Twitter engineer Leslie Miley has said that Twitter is “so bad at it” when discussing diversity with CodeSwitch, despite the fact that Twitter is a very popular medium within the black community. Google employee and Medium contributor EricaJoy wrote that she “[stuck] out like a sore thumb… I’ve gotten passed over for roles I know I could not only perform in, but that I could excel in.” Clearly, when there’s a situation when any employee, not to mention a large group of employees, cannot produce to his or her full potential because of cultural resistance, the employer cannot produce at its full potential, either. Thus, it rapidly becomes clear that the entire tech industry is operating at a suboptimal level. Only a two-part change in culture can fix this. On one hand, Silicon Valley must expand its search parameters for new coders. The current rotation of target schools produce predominantly white developers. Schools like Howard produce predominantly black developers who do not lack in talent or willpower, as the Bloomberg feature pointed out. It would behoove companies in the Valley to give students like Professor Burge’s a closer look. On the other hand, companies have to seriously invest in diversifying their workforces. Although programs like the ones mentioned by CNN Money are important, tech companies must not only stress the importance of diversity to their current employees, but to prospective and new employees, as well. Change can only happen when there is complete buy-in from all levels of the company, from CEO to HR to the technical staff.

     Equally disappointing is the skewed gender distribution within the tech industry. Men dominate the industry. The reason is simple: women don’t feel welcome. For the last 60 years, the culture which predominates within the Valley, whether you call it “nerd culture,” “hacker culture,” “dev culture,” or any one of a myriad of labels, has been very masculine. Despite our common humanity, it is clear that there are general psychological differences between men and women. Stimuli and environments which men thrive in can be very tough for women to navigate. Even in childhood, this can be seen. My brother and I shared a room early on, and needless to say, it was very much our room. Dark colors, Legos, underwear, and sports memorabilia were always strewn about. My sisters had rooms which were bright, meticulously kept, and generally looked nice. It should come as no surprise that my sisters never entered my brother’s and my room when we were young kids. It seems to me that the tech industry today is similar to my childhood bedroom: a decidedly unfriendly place for women. As New York Times editorialists have pointed out, women “are afraid they won’t fit in.” The aggression of “nerdy strutting” and the prevalence of male-centric geek culture has been off-putting to women since the mid-80s, when coding ceased to be a job performed almost equally by men and women. Valley companies can increase the numbers of women in tech jobs by making those jobs more attractive to women. All they must do is remove the masculine aggression associated with Valley culture. Harvey Mudd College proved this was possible by making their computer science program less masculine and cut-throat. Once the number of women is comparable to the number of men in tech jobs, Silicon Valley will be able to produce at unprecedented levels.

     Ultimately, the key to solving issues of racial and gender diversity is removing the cultural resistance which prevails in the Valley (and on the Street, to a lesser extent) today.  Once the necessary changes are made, the tech industry will be able to operate with an efficiency and wealth of creativity never before imagined. Then, and only then, will the computing industry become the revolutionary force it claims to be.

Burnout

Burnout is a particularly interesting subject to me, considering the job I’ll be beginning after graduation. In finance, my industry of choice, 70 or 80-hour work weeks are the norm for junior-level employees. Consequently, burnout is an issue which must be acknowledged and managed within the banking and finance industries. Those who work within banking claim that burnout is a direct result of the long hours analysts and associates are expected to work. While this may certainly be a factor, I would argue that it is not the only factor. After reading the piece about Marissa Mayer’s contrarian opinion on burnout, I started thinking about other causes of burnout.

While 70- or 80-hour workweeks are an obvious contributor to the burnout all-too-commonly seen in banking, perhaps just as important is the tendency for banking to grind against a person’s personality. Analysts spend most of their time carrying out tasks which they almost never see to full completion. Rather, they perform tasks whose completion and worth lies completely with the more senior bankers. For example, last summer as an intern I spent a lot of time developing models of various financial transactions my company was considering entering. These models were fueled by my ability to cleverly use various computer programs and my desire to figure out a company’s true story through thorough research. I enjoyed building these models, but I never got to see them put to use to determine the worth of a deal. Those decisions were waay above my paygrade. Many banking analysts do not like to see their work go somewhat unfulfilled; nor do they enjoy spending their time performing often arduous tasks which are constantly being demanded of them by senior people. Consequently, as Mayer says, they become resentful of their companies and leave after a short time.

I do not plan to let this stop me. As The Economist points out, tech is a ruthless meritocracy. Banking is perhaps the only more ruthless meritocracy in the world. One cannot rise to the top without proving themselves in the lower ranks or through other business avenues. Young bank employees often fail to realize this fact. I’m fully aware of it. As I progress into my job, I will work very hard to perform well and move up the ranks. As a great movie villain once said, “it’s all... part of the plan.” I cannot become resentful toward others for expecting me to prove myself. The opportunities which open up to a person who has made a successful career rising through the banking ranks are akin to the paradise spoken of in the Economist article. My goal is to acquire those opportunities.

Of course, I’m not oblivious to the perils of hard, if not completely fulfilling, work for 80 hours a week. As Andrew Dumont points out, hobbies and good life habits will be important diversions for me over the next few years. One of my goals is to get my golf handicap back to where it was when I golfed every day after caddying in the morning—this was in high school before my summers were spent in internships. Ideally, I’d like to be better at golf in three years than I was five years ago at my previous peak. Furthermore, I’m currently in a new phase of my life where fitness is a priority. Since I’ve been training for the Holy Half Marathon, I’ve noticed that having a fitness goal can actually be rewarding (and fun, too!) During the first few years of my career, I intend to hone fitness and diet habits which will enable me to more greatly enjoy life later on, after the good work has been done. Ultimately, for me, avoiding burnout will come down to three factors: having thick skin against present difficulties, being future-minded, and meeting goals which will improve my life forever.